This policy applies to information we collect:
It does not apply to information collected by:
Who is responsible for overseeing LitCharts's data and data management practices?
We will remove any information about a child under the age of 16 if we become aware of it.
No one under age 16 may provide any information to, on, or through the Online Interfaces. We do not knowingly collect Personal Data from children under 16. If you are under 16, do not use or provide any information on our Online Interfaces or on or through any of their features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.
We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.
We collect several types of information from and about users of our Online Interfaces, specifically information:
We refer to the information above collectively as "Personal Data."
We collect Personal Data:
Information You Provide to Us
The information we collect on or through our Online Interfaces consists of:
The Personal Data we collect from you is required to enter into a contract with LitCharts, for LitCharts to perform under the contract, and to provide you with our products and services. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Online Interfaces, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:
The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Online Interfaces and to deliver a better and more personalized service by enabling us to:
How the law allows us to process your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.
If you are in the European Economic Area ("EEA"), the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):
Legitimate Interests. We will process your Personal Data as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Data if your rights and freedoms outweigh our legitimate interests. Specifically, our legitimate interests are to: facilitate communication between LitCharts and you; detect and correct bugs and to improve our Online Interfaces; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crime; promote and market our business; check your credit and perform risk assessments; and enhance and develop our product and services;
To Fulfill Our Obligations to You under our Contract. We process your Personal Data in order to fulfill our obligations to you pursuant to our Contract with you to deliver our goods and services to you. Specifically, we use your Personal Data to provide you with access to the features on our Online Interfaces and our subscription service, each in accordance with our Terms of Service .
As Required by Law. We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.
Do we process special categories of Personal Data, such as health information?
LitCharts does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you.
Who is our advertising partner and what tacking technologies do they use?
Do we use your Personal Data with any automated decision making processes, such as using data to figure out your religion or sexual orientation?
No. LitCharts does not use your Personal Data with any automated decision making process.
An explanation of what we do with the data we collect from you.
We use information that we collect about you or that you provide to us, including any Personal Data:
With your consent, we may also use your information to contact you about our own goods and services that may be of interest to you. Users in the EEA can choose to opt in to consent to this use when signing up for a free or paid subscription account on our Online Interfaces. All users--in the European Union and elsewhere--have the option to opt out of receiving marketing communications from us. If you wish to change your choice, you may do so at any time by logging into the Online Interface and adjusting your user preferences in your account settings page or by using our GDPR Request Form. For more information, see Choices About How We Use and Disclose Your Information.
We may also disclose your Personal Data:
Your options for controlling the data we store about you.
We offer you choices on how you can opt out of disclosure of your Personal Data for our advertising to you. We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information on a strictly confidential basis. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:
Promotional Offers from LitCharts. For users in the EEA, pursuant to the GDPR we will only use your contact information to promote our own or third parties’ products and services with your express consent. If you wish to consent to such use, you can check the relevant box located on the form on which we collect your Personal Data or otherwise seek such consent. For users not in the EEA, you consent to receive promotional offers from us or third parties by agreeing to our Terms of Service upon signing up for a free registered user account or paid subscription account.
If you wish to change your choice, all users may do so at any time by adjusting your user preferences on your Account Settings page or by using our GDPR Request Form. If we have sent you a promotional email, all users may unsubscribe from future marketing email communications by clicking the unsubscribe link at the bottom of the email. This opt out does not apply to information provided to LitCharts as a result of a product purchase, product service experience, or other transactions. It also does not apply to transactional non-marketing emails required to provide our services or communicate with you about your account.
Your options for accessing and updating the data we store about you.
You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.
Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.
Access and Update. You can review and change your Personal Data by logging into the Online Interfaces and visiting your "Account Settings" page. You may also notify us through the contact information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
Restrictions. You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing, but we have retained it as permitted by law.
Portability.To the extent the Personal Data you provide LitCharts is processed based on your consent, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used and machine-readable format. You also have the right to request that we transmit this Personal Data to another controller, when technically feasible.
Withdrawal of Consent. To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.
Right to be Forgotten. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your Personal Data or after a final determination that your Personal Data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
Complaints. You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us using the Contact Information below directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
How You May Exercise Your Rights. You may exercise any of the above rights by contacting us. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.
Under some circumstances, California law may provide you with the right to obtain a list of third parties (if any) that we provide your Personal Data to for their own direct marketing purposes.
California Civil Code Section 1798.83 (California’s "Shine the Light" law) permits users of our Online Interfaces that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data with for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding such activities in 2017). You may request this information once per calendar year. To make such a request, please contact us.
Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our websites confidential.
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Online Interfaces, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Online Interfaces. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Online Interfaces.
We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.
If you are a resident of the EEA, in order to provide our Online Interfaces, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an adequate level of protection for your Personal Data.
How long we retain your personal data and why.
LitCharts will retain your personal data unless you delete your account via the Account Settings page. If you do not delete your account, we may retain your Personal Data:
If you choose to delete your account entirely, we may retain your data on our backup and disaster recovery systems but never for any period longer than one month following the date on which you deleted your account data.
How to contact us with privacy-related questions or concerns.
Contact Information for LitCharts (Data Controller):
By postal mail:
P.O. Box 1162
Madison, NJ 07940